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Greetings from sunny Costa Rica. |
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RichardBlank 
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Joined: 02/Dec/2008 Location: Costa Rica Status: Offline Points: 4 |
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 Topic: Greetings from sunny Costa Rica.Posted: 04/Dec/2008 at 10:00pm |
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After reading a few threads, I wanted to introduce myself to this community. I look forward to sharing ideas with other forum members.
Best regards, Richard http://www.costaricascallcenter.com |
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Richard Blank
CEO Costa Rica’s Call Center ceo@costaricascallcenter.com http://www.costaricascallcenter.com 888-271-6750 |
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mmarkoe
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Joined: 24/Jul/2008 Status: Offline Points: 210 |
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Posted: 05/Dec/2008 at 6:56am |
Thanks,
Marty |
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Marty Markoe, MVP
Microsoft Valued Partner See us at: http://www.mymsspeech.com |
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RichardBlank
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Joined: 02/Dec/2008 Location: Costa Rica Status: Offline Points: 4 |
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Posted: 05/Dec/2008 at 11:12am |
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Marty,
Thanks for the reply and warm welcome. Richard . |
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Richard Blank
CEO Costa Rica’s Call Center ceo@costaricascallcenter.com http://www.costaricascallcenter.com 888-271-6750 |
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mmarkoe
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Posted: 05/Dec/2008 at 4:47pm |
You are welcome.
Did you see the questions:
1. Are you using WSR in a call center setting?
2. If so, in what way?
Marty
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Marty Markoe, MVP
Microsoft Valued Partner See us at: http://www.mymsspeech.com |
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RichardBlank
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Joined: 02/Dec/2008 Location: Costa Rica Status: Offline Points: 4 |
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Posted: 05/Dec/2008 at 4:52pm |
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The only thing similar at the moment is the ivr dialer programs we use. Internally, we have looked into this and are considering implementing the program next year.
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Richard Blank
CEO Costa Rica’s Call Center ceo@costaricascallcenter.com http://www.costaricascallcenter.com 888-271-6750 |
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mmarkoe
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Posted: 05/Dec/2008 at 9:43pm |
Marty |
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Marty Markoe, MVP
Microsoft Valued Partner See us at: http://www.mymsspeech.com |
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RichardBlank
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Joined: 02/Dec/2008 Location: Costa Rica Status: Offline Points: 4 |
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Posted: 05/Dec/2008 at 9:47pm |
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Thanks for the support Marty.
You run a good shop. Richard |
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Richard Blank
CEO Costa Rica’s Call Center ceo@costaricascallcenter.com http://www.costaricascallcenter.com 888-271-6750 |
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RichardBlank wrote: